01 · Sulzer
One campaign process for all of Sulzer
I led the standardisation of the digital campaign process across Sulzer: three divisions, many countries and languages, and very different levels of marketing maturity. One process, from requirements to measurement, and a shared dashboard to measure every campaign by the same criteria.
Every request, wherever it comes from, goes through the same process and is measured on the same dashboard.
Problem
Each division and region requested campaigns its own way: global teams with different languages, products and levels of marketing knowledge. Without a common process, every campaign started from zero.
Approach
I built the process step by step, from requirements to execution, and created a shared dashboard so every campaign is measured by the same criteria. Digital Marketing Managers act as project managers: each one orchestrates their campaigns end to end.
